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How to troubleshoot your garage door system with Merlin

Has your garage door been making strange noises or not responding to your remote? Has the unpredictable New Zealand weather taken its toll on your home? 

Don’t worry, you might not need to replace your entire garage door just yet. 

Dealing with a temperamental garage door can be frustrating. If you’re unsure if it’s time to replace your garage door opener, or if you need to upgrade your remote control and accessories, you’re not alone.  

We’ve put together a step-by-step guide on our troubleshooting process if your garage door is not working as it should.  

If my remote control isn’t working, do I need to replace the opener? 

If your remote control and your door aren’t communicating properly, it doesn’t always mean you need to replace your entire garage door opener. The issue could be as simple as replacing the batteries or reprogramming the remote.  

Merlin also offers a wide range of replacement remote controls that are compatible with our various garage door openers. To find out more visit, https://www.gomerlin.co.nz/remotes-controls/  

Do I need to replace my garage door? 

Not necessarily! A common misunderstanding is that if your garage door isn’t working as usual, you’ll need to replace the whole door, which can be expensive.  

For most, this is often not the case. If your existing garage door is in working condition, it most likely won’t need to be replaced. Instead, the issue might lie with your remote or garage door opener 

We recommend speaking to one of our Merlin dealers who can help. identify the problem and suggest the best solution for your home and lifestyle. 

How do I know if I need to upgrade my garage door opener? 

There are a few key signs your garage door opener is not working as it should, including: 

  • Grating and grinding noises 
  • Stalling when opening or closing 
  • When your garage door is closed, it’s not sitting flat 
  • The garage door is operating slower or is more unpredictable 
  • Unresponsive to your remote or keypad 

If you do need to replace your garage door opener, upgrading to a Merlin will provide seamless and quiet access at all times.  

Is it easy to replace my garage door opener? 

Absolutely it is! When it comes to installing your new garage door opener, Merlin comes to you.  

All Merlin products are installed by our professional dealers and authorised installers.  

Depending on the type of door you have and the Merlin products you have selected, it may take between 30 minutes and three hours to install, connect and test your new garage door opener and accessories.  

Which garage door opener is best for me? 

Choosing the right garage door opener can depend on several factors, including door type, size, usage, frequency and personal preferences.  

Merlin offers a variety of models designed to suit different needs and lifestyles. 

Our Merlin dealers can help you select the best garage door opener for your specific requirements ensuring the most optimal performance and convenience. 

Our most recent garage door opener, the Commander Platinum is the ultimate solution for premium heavy sectional garage doors. This powerful garage door opener has been tested to meet safety standards on heavier sectional garage doors weighing up to 350 KG. With a durable rail system and integrated cable management, the Commander Platinum delivers convenient and reliable access to the home. 

How much does it cost to replace my garage door opener? 

This will depend on the size and type of garage door, and on your home and lifestyle. 

Merlin’s garage door openers are priced from $979 to $1,849. To browse the range, visit https://www.gomerlin.co.nz/. 

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For professional advice that you can trust, contact your local Merlin team on 0800 653 667, or visit our website here.